Taking care of you is at the center of everything we do. This situation remains very fluid, and we are committing the utmost care and attention into crafting and continuously evaluating our travel waiver policies.   

It‘s easy to cancel, make changes or rebook online 

We’re here to help. Visit My Trips to make changes to your flight(s) any time before your travel date.  

Making travel changes easier 

We’re now waiving change fees and providing greater flexibility to travel through September 30, 2022, for customers who:     

  • have upcoming travel already booked for March through September 30, 2020 as of April 17, 2020    
  • have existing eCredits or canceled travel from flights in March through September 30, 2020  

Rest assured your eCredits are safe even as we work to process updates  

All applicable eCredits will be automatically extended to September 2022 so there’s no action needed on your part. We are actively working on a solution to display the new expiration dates in all the places you can find your eCredits on delta.com. So even if your eCredit for canceled travel has not yet been processed or extended, or is temporarily displaying incorrectly, there is no need to call. Rest assured your flight value is secure through September 30, 2022 and will be ready to redeem online when you need it.   

Tickets purchased between March 1 and May 31, 2020, can be changed without a change fee for a year from the date you purchased it. 



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