As the COVID-19 situation continues to evolve, we regret to inform our guests that Carnival Cruise Line is having to cancel the following sailings:
- All Ships sailings through and including May 11, 2020
- All Alaska sailings through and including June 30, 2020
- All San Francisco sailings through 2020
- All Carnival Radiance sailings through and including November 1, 2020
- All Carnival Legend sailings through and including October 30, 2020
We truly value our guests and appreciate your patience and understanding. To that end, we want to provide flexibility as you think about your future plans. Below are two options for Guests whose cruise has been canceled to consider, including a bonus value offer. We look forward to welcoming you onboard, when the time is right for you.
Carnival will honor this offer for any guests who were previously booked on these voyages and canceled their booking on or after March 6, 2020.
|CURRENT CRUISE LENGTH||OPTION 1 – BONUS VALUE OFFER||OPTION 2 – REFUND|
|Six plus days||100% FUTURE CRUISE CREDIT*US$600 ONBOARD CREDIT PER STATEROOM* on next cruise if booked by 12/31/2020 for sailing departing by 12/31/2022||100% refund|
|Five days or less||100% FUTURE CRUISE CREDIT*US$300 ONBOARD CREDIT PER STATEROOM* on next cruise if booked by 12/31/2020 for sailing departing by 12/31/2022||100% refund|
- Whichever option you select, it will apply to all guests on the reservation.
- Regardless of the option you choose, your taxes, fees and port expenses, Carnival Vacation Protection, pre-paid gratuities, pre-purchased Carnival shore excursions, beverage and Wi-Fi packages, and Fun Shop purchases will be automatically refunded to the original form of payment.
- If a selection is not made by December 31, 2020, a 100% Future Cruise Credit equal to the amount of cancellation penalties on your original booking will be automatically applied.
- If you purchased your own flights for getting to your cruise, we encourage you to contact your airline or travel agent about your options as the airlines are being flexible with change fees.
- Refer to the communication you received from Carnival for the complete terms and conditions of this offer.
Go to the following website to use the cancellation form: https://www.carnival.com/request-forms/cancellation-preference-v2.aspx